Brief 7: Help Clients Build Their Confidence and Self-Esteem As a workforce development professional, you are likely to encounter many clients who have difficulty at work associated with poor self-esteem and lack of confidence. Addressing these issues becomes an...
Brief 6: Assessing and Discussing Client’s Traumatic Experiences In this article, we will review the context for understanding different types of traumatic life experiences, assessing symptoms and consequences, and planning treatment. We recognize that you face...
Brief 5: Supporting Clients Impacted by Community Violence The prevalence and ongoing threat of violent crime in communities affect the health and emotional well-being of those who live in them. In neighborhoods with high levels of violence, it is not uncommon for...
Brief 4: Reducing Stigma Around Mental Health and Accessing Support Stigma presents a major barrier for people with mental health concerns to seek help to address those very concerns. Multiple research studies demonstrate that stigma prevents people from seeking...
Brief 3: Anger Management Techniques for Clients Who Have Experienced Trauma Expressing anger in the workplace can come at a cost for both the individual and the organization or company. Problems for clients who struggle to manage their anger include lack of...
Brief 2: Strengthening Clients’ Emotional Capacity to Meet Workplace Expectations: Strategies for Managing Emotional Distress in Customer Service Work Explicitly teaching your clients how to manage the emotional aspects of customer service interactions in ways that...
